Shipping policy

U.S. Shipping & Order Tracking

We currently ship to addresses within the United States. We aim to get your wellness essentials to you quickly and carefully.

Processing Time

Most orders are processed within 1–2 business days, Monday through Friday, excluding U.S. federal holidays. Orders placed after our daily order cutoff, on weekends, or on holidays begin processing on the next business day. During promotions or high-volume periods, processing may take a little longer. If there is a meaningful delay, we will do our best to notify you by email.

Delivery Time

After your order ships, standard U.S. delivery typically takes 3-5 business days. Delivery estimates are not guarantees and can be affected by carrier capacity, weather, address issues, or events outside our control.

Shipping Cost & Free Shipping

Free Shipping on All U.S. Orders.
We are pleased to offer free shipping on all orders within the United States.

Tracking Your Order

When your order ships, we will send a shipping confirmation email with tracking information. Tracking may take up to 24–48 hours to show movement after the carrier receives the package. Please check your spam or promotions folder if you do not see the email.

Address Accuracy

Please enter a complete and accurate shipping address at checkout. Contact us at fpbo8582@outlook.com as soon as possible if you notice an error. We will try to help before the order ships, but cannot promise changes once an order has been processed or handed to the carrier.

Delayed, Missing, or Lost Packages

If tracking has not updated for 7 business days, or your package appears to be lost, contact us with your order number. We will review the shipment and, when appropriate, open a carrier inquiry. If a package is confirmed lost in transit, we will provide a replacement or refund.

If tracking shows a package was delivered but you cannot locate it, please check with household members, neighbors, and your local carrier first, then contact us within 7 days. We will do our best to help investigate. We are not responsible for packages lost after confirmed delivery, or for delays caused by incorrect addresses, carrier disruptions, or events outside our reasonable control; however, we will always aim for a fair, practical resolution.